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Frequently Asked Questions
Bukhoor is a traditional incense made from natural ingredients like oud, and floral essences. It's commonly used by placing it on hot coal in a burner to release fragrant smoke, adding a captivating ambiance to spaces.
Yes, our Bukhoor, Luban, and Oud products are crafted from high-quality natural ingredients. We are committed to cruelty-free practices and ethical sourcing.
The duration of fragrance varies based on the type of Bukhoor and room size. Generally, the scent lingers for several hours, creating a lasting impression.
At the moment, we don’t offer custom blends. However, our collection comprises a diverse range of scents to cater to various preferences.
Absolutely! Our elegantly packaged Bukhoor, Luban, and Oud products make perfect gifts, embodying the essence of tradition and luxury.
Our bestselling product is "The Friday Ritual," a fresh and floral French Bukhoor.
Once you place your order is you can contact us to track your package.
If you're unavailable during the delivery attempt, our courier service will usually make additional delivery attempts or leave a notification for you to arrange a convenient pickup or re-delivery.
We deliver within the GCC countries and the United Arab Emirates. For specific delivery inquiries outside these regions, please contact our customer service for further assistance.
At the moment, our exclusive line of Bukhoor, Luban, and Oud products is available exclusively through our online store. Currently we are available at The valley at RAK and Yafa Concept at Khorfakkan. Stay updated on our website for any expansions or partnerships with retail outlets.
Samples are only offered for free with each large jar purchased. Or you may consider the discovery box that includes a sample of all type of Bukhoor and 1 Luban.
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